shipping and payments terms
Our frozen products (glacé) are delivered directly by us. Currently, the delivery area only covers the cantons of Schwyz and Uri. We are endeavouring to further expand the delivery area in the coming years. When ordering glacé, private customers are charged a delivery fee (analogous to the postage costs; see shipping costs) according to weight. The customer will be contacted in advance by telephone about the delivery time.
All prices are inclusive of VAT. Shipping costs are calculated according to weight. In case of a shopping cart with mixed VAT rates, the higher rate will be taken. The following shipping costs apply to Switzerland:
0 - 0.069 Kg = CHF 5.00
0.070 - 1.999 Kg = CHF 9.00
2.000 - 9.999 Kg = CHF 12.00
10.000 - 19.999 Kg = CHF 18.00
20.000 - 29.999 Kg = CHF 25.00
From 30.00 Kg = Free of charge
Shipping surcharge per order for refrigerated products = CHF 5.00
From an order value of CHF 500.00 we deliver free of charge. For shipping costs abroad, please contact us.
ORDER & DELIVERY TIMES
An order can be placed during 24 hours via webshop or email. We deliver to the whole of Switzerland, Liechtenstein, Germany and Austria. The delivery of the goods in the inland takes place within 5 - 7 working days after conclusion of the contract. Please note that delivery is not possible on Sundays and public holidays. Only large orders are delivered directly, all other orders are sent by post.
The following delivery conditions apply via Blüemlisberg direct delivery:
- German-speaking Switzerland
3x weekly within 48h
- Western Switzerland (FR/GE/NE/JU/VD)
1x per week
- Rest of Switzerland (VS/TI/GR)
According to telephone agreement
TERMS OF PAYMENT
The purchase price is due upon ordering. Please also take into account our general terms and conditions. We offer the following payment options: Master and Visa cards, TWINT. Payment by invoice is only possible for partners/traders or for private individuals after a credit check.
Our payments are processed and secured by SIX Payment Services AG, Hardturmstrasse 201, P.O. Box, CH-8021 Zurich. SIX Payment Services AG is certified according to the highest level of the Payment Card Industry Data Security Standard (PCI DSS) and thus fulfils the strictest security precautions for the protection of credit card data.